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FAQ

  • How much do I save buying from you?
  • Are canvas reproductions superior to paper prints?
  • What printing method do you use?
  • What is Brushstrokes Effect?
  • What is a standard-size print?
  • Can I order a custom size print?
  • Is it safe to order using my credit card?
  • To which countries do you ship?
  • What kind of guarantee do you offer?
  • What is your return policy?

  • How much do I save buying from you?
  • You save up to 75% buying from our website. We encourage you to check our prices against competitors and see for yourself that no one comes even close!!! 
    But don't be confused by our low prices. Rest assured that you will get the finest giclee print on canvas that money can buy. Don't mistake our quality reproductions printed directly on canvas (giclees) with an ordinary paper poster pasted to canvas. We are able to offer you these low prices on high quality giclees because we publish all that we sell. There is no middleman involved. You are buying directly from the publisher saving up to 75%.

  • Are canvas giclees superior to paper prints?
  • In many ways.
    -Above all, they are more beautiful and elegant.
    -Canvas doesn't need to be framed with protective glass so the image can be seen clearly without bothersome glares.
    -The natural texture of the canvas gives the exact look and feel of an original oil painting.
    -Canvas giclees prints are tougher and far more durable than paper prints.

  • What printing method do you use?
  • Our canvas prints are made by printing directly on the canvas using the giclee method, they are not paper transfers. With this method the printer puts millions of color ink droplets onto the artist's canvas in order to reproduce the image. After printing we seal the surface with an ultra-violet and humidity protective transparent coating.

  • What is Brushstrokes Effect?
  • Brushstrokes Effect is an extra feature that adds more realism to the giclee canvas print. They are individually hand applied following the paterns as in the original painting. The result is a rich textured transparent bas-relief that reflects light in a very similar way as an oil painting.
    Brushstrokes effects are individualy hand-applied to the print after it is ordered. We aim to dispatch orders with brushstroke effects within 5 working days. This extra time is needed not only to apply the effect but also to allow the textured coat to be completely dry before dispatching.

  • What is a standard-size print?
  • Standard size prints are inventory prints from the shelf. All the standard sizes shown on this website are image size and additionally they have a 2-3" white canvas border all around the image for stretching.
    Custom size prints on the other hand are made to the exact image size measurement specified by the client plus 2-3 inches of additional white canvas border for stretching.

  • Can I order a custom size print?
  • Yes, if our Standard Sizes do not satisfy your requirements you can order a Custom Size print with your own size specifications.

  • Is it safe to order using my credit card?
  • Absolutely! Credit card is the most used and convenient way to buy on the Internet. When you use your credit card to order from us, your data is protected using the most sophisticated encrypting system available to date. You can rest assured that every necessary precaution has been taken to protect your information and privacy. We also offer the alternative of using PayPal to make your payment.

  • To which countries do you ship?
  • We ship WORLDWIDE.

  • What kind of guarantee do you offer?
  • Art Prints On Canvas genuine commitment is to guarantee your full satisfaction or your money back. No questions asked.
    NOTE: Special orders like Custom Sizes carry a full replacement guarantee against materials or manufacturing defects. But please note that these items specially made as per customer’s requirements are not returnable for any other reason.

  • What is your return policy?
  • RETURN POLICY If you are not fully satisfied you can return the print(s) to us within the next 15 days of the delivery date. A full refund for the price of the print(s) will be credited to your credit card account, no questions asked. Please note that shipping and handling charges are not refundable.

    NOTE: Special orders like Custom Sizes carry a full replacement guarantee against materials or manufacturing defects. But please note that these items specially made as per customer’s requirements are not returnable for any other reason.

    RETURNING INSTRUCTIONS: In order for us to process a refund or exchange please note that you must previously contact us via email and request a Return Authorization Number. We will promptly reply with the appropriate returning instructions and authorization number.